Olivia Wein has been an attorney at the National Consumer Law Center (NCLC) for over 20 years. Olivia focuses on policies and programs that protect low-income consumers’ access to essential utility services, including energy, water, and broadband service.  Olivia works on the federal Low Income Home Energy Assistance Program (LIHEAP), Weatherization and Lifeline programs, and [...]

Geoffry Walsh is a staff attorney at the National Consumer Law Center (NCLC) who focuses on foreclosure prevention, consumer bankruptcy, and other consumer credit issues. He has provided written testimony and engaged in policy advocacy at the federal and state levels on the topic of foreclosure mediation. He has served as a panelist and instructor [...]

John Van Alst is a staff attorney at NCLC and the director of NCLC's Working Cars for Working Families project. His focus includes deceptive practices law, automobile fraud, rural issues, warranty, and manufactured home issues. Prior to joining NCLC John was an Attorney with Legal Aid of North Carolina. He was also the Chair of the [...]

Tara Twomey is currently Of Counsel to the National Consumer Law Center and the Executive Director for the National Consumer Bankruptcy Rights Center.  Ms. Twomey focuses on bankruptcy and consumer credit issues, with an emphasis on home mortgage origination and servicing and, more recently, student loans.  She has taught numerous programs in these areas, served [...]

Thomas A. Cox joined National Consumer Law Center as Of Counsel in 2013 and focuses on foreclosure and mortgage issues. Tom is credited with exposing the national foreclosure "robo-signing" mortgage lenders' scandal and has more than 30 years of private practice experience in residential and commercial loan documentation and litigation matters. Tom also has significant [...]

Jon Sheldon has been a staff attorney with NCLC for over 40 years. Jon specializes in state unfair and deceptive trade practices statutes, automobile leasing, automobile fraud, collection actions, arbitration issues, and oversees all aspects of NCLC's publications program. Prior to joining NCLC, he was a staff attorney with the Division of Special Projects within the Federal Trade [...]

Margot Saunders is currently Senior Counsel to the National Consumer Law Center (NCLC) after serving as managing attorney of NCLC's Washington, D.C. office from 1991 to 2005. Margot has testified before Congress more than two dozen times regarding a wide range of consumer law issues, including predatory mortgage lending, high cost small loans, payments law, [...]

Lauren Saunders is Associate Director at the National Consumer Law Center and manages the Washington, DC office, where she directs NCLC’s federal legislative and regulatory work. Lauren is a recognized expert in various areas, including small dollar loans, fintech, prepaid cards, credit cards, bank accounts, and consumer protection regulation. She is the lead author of Consumer [...]

Stuart Rossman is a staff attorney at the National Consumer Law Center (NCLC) and has served as director of litigation since 1999. Stuart is the co-editor of  NCLC’s Consumer Class Actions and coordinates NCLC’s annual Consumer Class Action Symposium. Stuart is a past co-chair of the National Association of Consumer Advocates (NACA) Board of Directors. Since 1992, [...]

John Rao is an attorney with the National Consumer Law Center, where he focuses on consumer credit, mortgage servicing, and bankruptcy issues.  Mr. Rao frequently appears as a panelist and instructor at bankruptcy and consumer law trainings and conferences, and serves as an expert witness in court cases.  He has testified in Congress on bankruptcy [...]