January 31, 2022 WASHINGTON — Several advocacy organizations, spearheaded by 1000 Women Strong, a national hub for Black women organizing, have requested a series of meetings with the Biden administration to discuss the disproportionate impact of federal student loan debt on Black women. The advocacy groups, which include the National Consumer Law Center, Association of Young Americans, [...]

January 13, 2022 WASHINGTON -- Today, Navient, one of the largest student loan servicers in the country, reached a $1.85 billion settlement with 39 states over predatory student loan practices. In response, the National Consumer Law Center (NCLC) and the Center for Responsible Lending (CRL) released the following statement: “Navient’s history of steering borrowers into [...]

January 13, 2022 No Surprises Act Brings New Consumer Protections From Surprise Medical Bills WASHINGTON — In response to the Consumer Financial Protection Bureau’s issuance of a bulletin today, reminding debt collectors and credit bureaus of their legal obligations under the No Surprises Act, which took effect on January, 1, 2022, advocates at the National [...]

January 12, 2022 Advocates Outline Path for the Biden Administration to “Do its Part” in Fixing IDR WASHINGTON — Today, the Student Borrower Protection Center, Center for Responsible Lending, and National Consumer Law Center released a whitepaper outlining why the U.S. Department of Education (ED) must act now, before the payment pause ends, to provide [...]

January 11, 2022 Groups urge FCC to limit the damage that gateway providers cause by allowing illegal robocall and scam calls to proliferate on their networks.  WASHINGTON — The Electronic Privacy Information Privacy Center and the National Consumer Law Center filed comments Monday in response to a Notice of Proposed Further Rulemaking issued by the [...]

January 6, 2022 BOSTON – In response to yesterday’s release by the Consumer Financial Protection Bureau (CFPB)’s of a report detailing the failures of the Big Three credit bureaus [Equifax, Experian and TransUnion] in responding to consumer complaints, Chi Chi Wu, staff attorney at National Consumer Law Center, issued the following statement: “The CFPB is [...]

December 14, 2021 New Policy Brief Highlights Legal Aid and Non-Profit Attorneys’ Experiences Representing Clients With COVID-19 Related Rental Debt WASHINGTON– Today, advocates at the National Consumer Law Center sent to the Consumer Financial Protection Bureau a policy brief, Assisting Consumers with Rental Debt During COVID-19: Legal Aid and Non-Profit Attorneys Share Their Experiences, and [...]

December 7, 2021 The New Rule Will Provide Protections for Borrowers With Adjustable Interest Rate Loans WASHINGTON– Today, in response to the Consumer Financial Protection Bureau’s (CFPB) announcement that it has finalized a rule facilitating the transition away from use of the LIBOR interest rate index for adjustable rate loans, Andrew Pizor, staff attorney at [...]

December 1, 2021 CFPB should enact rule requiring all banks, credit unions to end abusive, high-cost overdraft loans WASHINGTON – Advocates at the National Consumer Law Center praised today’s announcement by Capital One Bank that it is completely eliminating all overdraft and nonsufficient funds (NSF) fees on all of its accounts – calling on other [...]

November 30, 2021 WASHINGTON – Advocates at the National Consumer Law Center applauded District of Columbia Attorney General Karl Racine’s announcement today that DC has reached a settlement with predatory rent-a-bank lender OppFi that requires it to abide by the District’s interest rate limits and to provide over $2 million in relief to wronged consumers. [...]